IVR Payment

Veracity’s Interactive Voice Response (IVR) option is a simple phone-based payments solution that can be used by merchants and their customers to manage and processes payment transactions.

This secure automated phone service is easy to use and is integrated to the Payment Gateway and supports credit card, debit card and ACH payments. Merchants can utilize a single online access account to manage both IVR and web payments through the same interface.

Features

  • Convenience of self-service payments anywhere, anytime
  • Decrease processing expenses and improve workflow efficiency
  • Replace manual errors with automated process
  • Single-point data access to manage account
  • Faster account posting with electronic processing
  • Immediate call transfer for any error exceptions
  • Reduce need for call center staff and longer hold times
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